CASE STUDY: Advanced Lock & Technologies

Advanced Lock and Technologies was in need of an updated website to better serve their clients. After initial contact with IBR Systems was made, the website development process for the new online store was very fast. IBR Systems gave them a new updated website that included many features that are very important to Advanced Lock and Technologies’ business. One of the most important additions is the ability to see reports of visitor activity and web stats. These features allow Advanced Lock and Technologies to obtain a better understanding of their client base and customer needs. The conversion rate for website visitors was 4.21% for November of 2007. Furthermore, the conversion rate of customers who register with the website is nearly 68%. Not only was IBR Systems able to provide thorough web development services, but they were also able to provide more in depth online marketing tools and better search engine optimization. Because of the advanced level of search engine optimization, Advanced Lock and Technologies was able to secure an order of $30,000 for a government contractor. Nevertheless, the most important aspect about the new website is that it is very hands on and extremely user friendly.

Advanced Lock and Technologies is totally satisfied with the level of service that IBR Systems has provided and feels they have gotten an excellent return on their investment in web development. They are extremely satisfied with the degree of technical help that is guaranteed by IBR Systems. If there is ever any technical issue, IBR can be reached easily and service response time is great. Advanced Lock and Technologies is so satisfied with their web development company that they are willing to recommend IBR Systems to their clients because of the excellent degree of customer service.